Friday, April 28, 2017

Called to Serve: There Are No Committee Statues!

Note: This is No. 14 in a series of blogs featuring wisdom from the 91-page gem by Max De Pree, Called to Serve: Creating and Nurturing the Effective Volunteer Board.

Max De Pree: “Always keep in mind…that people, not structures, change the world.”

G.K. Chesterton famously said: “I've searched all the parks in all the cities and found no statues of committees.”

In your search for the best governance structure or board model (should we be a policy-making board or a more hands-on board?), Max De Pree reminds us—it’s not about the structure. It’s about the people. And Chesterton adds (my words)—it’s not about the committees, it’s about leadership.

Dick Daniels says it’s not about the structure, it’s about the strategy. In his book, Leadership Briefs: Shaping Organizational Culture to Stretch Leadership Capacity (my 2015 “book-of-the-year”), he starts with four foundational building blocks: vision, mission, values…and one more we often minimize: leadership. Then in less than a page, he outlines the four sides of organizational framing: strategy, structure, staffing, and systems. 

He notes, “Staffing follows structure. A change in strategy leads to a change in structure which impacts staffing.”

So as you discern where your board should invest its precious time (in and out of board meetings), here are three questions:

1) Do we have the right strategy—and the right leader who can execute that strategy?
2) Are we hyper-focused on policy and/or structure to the actual detriment of achieving our mission?
3) Are we achieving Kingdom results that align with our mission?

And this reminder from A.W. Tozer, “It is not what a man does that determines whether his work is sacred or secular, it is why he does it. The motive is everything.”

BOARD EXERCISE: Dick Daniels writes: “Culture is evidenced in specific and measurable behaviors. People consistently perform according to what is measured.” Is our board monitoring CEO performance based on thoughtful Kingdom-oriented measurements?

To order from Amazon, click on the title for: Called to Serve: Creating and Nurturing the Effective Volunteer Board, by Max De Pree, (Wm. B. Eerdmans Publishing Company).

Thursday, April 20, 2017

Called to Serve: The Prospect Pipeline


Note: This is No. 13 in a series of blogs featuring wisdom from the 91-page gem by Max De Pree, Called to Serve: Creating and Nurturing the Effective Volunteer Board.


Max De Pree lists six duties of the Governance Committee (sometimes labeled “Trustees Affairs Committee,” or “Board Development Committee”).

I summarize the Governance Committee duties similarly:
   1. Cultivating and recruiting board prospects
   2. Orientation and training of new board members
   3. Engagement of all board members (including committee work)
   4. Helping board members evaluate their own board service
   5. Honoring and recognizing board members for their service
   6. Reviewing the “vitality and effectiveness and appropriateness” of the board’s work

So on a scale of one to five (with five being “Extremely Effective”), how would you evaluate your board’s governance committee effectiveness on each of these six duties?

In my experience, the failure of a board to focus adequate time and energy on the “board prospect pipeline” often creates a cavalcading series of missteps. Those missteps include:
   • The board expecting the CEO to find suitable board candidates. (The literature says it’s not the CEO’s job—it’s the board’s responsibility. I agree.)
   • The board being satisfied with the status quo—and content with a lack of new blood and fresh thinking.
   • The board being too focused on the present—not the future.
   • And, frequently, the board not investing time in praying and spiritually discerning who God is preparing for board service.

If you don’t have a governance committee, you need one. If you do have a governance committee, ask for a “prospect pipeline” report at every board meeting. For more help, download the ECFA Governance Toolbox Series No. 1: Recruiting Board Members—Leveraging the 4 Phases of Board Recruitment: Cultivation, Recruitment, Orientation and Engagement.

BOARD EXERCISE: Agree on how many names should be in the “board prospect pipeline” (at various stages in the “dating” process) at any given time. 

To order from Amazon, click on the title for: Called to Serve: Creating and Nurturing the Effective Volunteer Board, by Max De Pree, (Wm. B. Eerdmans Publishing Company).

Wednesday, April 12, 2017

Called to Serve: Coherence With Corrals


Note:
This is No. 12 in a series of blogs featuring wisdom from the 91-page gem by Max De Pree, Called to Serve: Creating and Nurturing the Effective Volunteer Board.


Max De Pree: "It is also important to formulate guidelines that bring coherence between the vision and mission of the organization and the way strategic planning is developed to reflect them.”

In a phone call this morning, a client and friend mentioned to me again how helpful the “corral” metaphor has been as he coaches CEOs and board members about the policy-making role of the board.

I began using the “corral” language after reading John Carver’s immense, 418-page treatise on Policy Governance®, Boards That Make a Difference: A New Design for Leadership in Nonprofit Organizations. (You may prefer his 26-page summary, Basic Principles of Policy Governance.) In his four-point approach to governance, Carver notes that “Board decisions should predominantly be policy decisions.” 

Max De Pree says boards must establish guidelines for the organization and the CEO. Carver labels them “executive limitations” (a corral). “The board establishes the boundaries of acceptability within which staff methods and activities can responsibly be left to staff. These limiting policies, therefore apply to staff means rather than to ends.”

You’ll find similar themes in another helpful resource, Good Governance for Nonprofits: Developing Principles and Policies for an Effective Board, by Frederic L. Laughlin and Robert C. Andringa. 

Whatever your view of Carver's approach, or other models of governance, you must agree that a “corral” is a brilliant way to describe policies, guidelines or boundaries.

The board sets the fences to the corral—thereby giving the CEO and senior team clarity on what needs, or does not need, board approval or even reporting. CEOs, however, must report when policy has been violated. “You should know that last Friday, I had to operate outside the corral due to the following extenuating circumstances.”  

When a board hears that, it has three options: 1) enlarge the corral and affirm the CEO for good judgment; or 2) caution the CEO that the fencing will remain intact and not to violate the policy again; or perhaps 3) make the corral smaller—tighten the policy.

De Pree says that board policies/guidelines must inspire fertility and fruitfulness. “While your board should insist on a high degree of focus, it should also be giving the kind of guidance that will result in the natural fecundity of a well-run operation.”

I confess: I looked it up at dictionary.com! “Fecund and its synonyms ‘fruitful’ and ‘fertile’ all mean producing or capable of producing offspring or fruit—literally or figuratively…noun…the quality of being fecund; capacity, especially in female animals, of producing young in great numbers…fruitfulness or fertility, as of the earth…the capacity of abundant production: fecundity of imagination.”

CEOs and board members of Christ-centered organizations understand the power of guidelines. We affirm and live by the clarity of the 10 commandments (the boundaries are crystal clear!). Yet we also live by grace and we do want policies/corrals that unleash creativity and fruitfulness to Kingdom ends. Thus, in our personal lives and in our governance lives, we need discernment to operate ethically, spiritually, and fruitfully.

BOARD EXERCISE. Divide into three or four teams at your next board meeting and invest 20 minutes on these questions: Is our policy document (corral) current and crystal clear? Does it result in the natural fecundity of a God-honoring organization?

To order from Amazon, click on the title for: Called to Serve: Creating and Nurturing the Effective Volunteer Board, by Max De Pree, (Wm. B. Eerdmans Publishing Company).